Why can’t I see my views?

After installing Advanced Page Visit Counter there are a few steps you may need to take to properly track your statistics.

Clear your cache

When you install Advanced Page Visit Counter, it automatically adds a tracking script to your website. However, if you also have a caching plugin installed, your visitors might see older versions of your pages from before the counter was added.

You only need to clear your cache once for Advanced Page Visit Counter to track every visitor.

If you use Cloudflare or another CDN, clear the caching plugin’s cache first, and then the CDN cache. This ensures the Advanced Page Visit Counter functions properly with up-to-date data.

How to clear your cache

First, look in your Plugins menu for a caching plugin. Common caching plugins include:

  • WP Super Cache
  • W3 Total Cache
  • WP Rocket
  • LiteSpeed Cache
  • WP Fastest Cache
  • SiteGround Optimizer
  • Hummingbird

Regardless of which plugin you use, there will be an option to “clear” or “empty” the cache.

Enable the REST API

For most users, clearing the cache should make data tracking work.

If you still don’t see data in the dashboard, it’s probably because the REST API is disabled on your site. Some security and performance plugins like All In One WP Security and Perfmatters may do this.

Advanced Page Visit Counter needs the REST API to track views, so it should be enabled. If you’re worried about security, you can leave the REST API disabled for all routes except the one used by APVC. You can learn how to do this in the tutorial.

Still having trouble?

If the suggested solutions don’t resolve the issue, please reach out to us, and we’ll provide immediate assistance.